The NavAtlas navigation app is compatible with iOS 4.1, but not iOS4.0. If NavAtlas is not recognizing the XGPS300 on your iPod, please update your iPod to iOS 4.1.

No.  Just make sure to use the plastic insert to hold your iPod securely in the Cradle.

No.

Yes. If you see the words “Firmware 10/10” on the Cradle, it will work with all models (1st through 4th generation) of the iPod touch. You will just need to request the plastic insert.

Look at the back of your iPod. If there is a tiny camera lens in the upper left corner, you have a 4th generation iPod touch. 

Your original warranty will still be valid, and the replacement will be covered under this warranty, for one year from the date of original purchase.

It will take about 14 days from the day you ship the Cradle. We recommend using Federal Express or UPS, and to make sure you keep the tracking number. 

No.

Yes: $59.99. This covers the shipping and handling of the replacement unit.

Unfortunately, no. There is a change in the 4th generation iPod touch that affects how that iPod communicates with accessories. This change prevents the XGPS300 from working with the iPod touch 4th generation model. 

Yes.

In short, the Cradle gives you a whole lot more than just GPS navigation functionality, in an elegant, portable, all-inclusive solution:

• The Cradle is completely portable
  Use it for in-car navigation, and when done, simply snap the Cradle out of the windshield mount and take it with you. Because the GPS receiver is built into the Cradle, and not into the windshield mount that stays in the car, the GPS and navigation capabilities stay with you wherever you go.
• The Cradle has a built in rechargeable battery
  The battery powers the GPS, so you won' t drain your iPod battery, and you can also use it to recharge your iPod.
• The Cradle includes navigation software
  You don't have to spend extra money for a navigation app - the NavAtlas® app comes with the Cradle and you can download it from iTunes at no extra charge.
• The Cradle turns any iPod touch into a dashboard GPS navigator
  You don't need another device for car navigation. The Cradle comes with a fully-featured turn-by-turn NavAtlas navigation app, windshield mount and a rechargeable battery.
• The Cradle turns your iPod touch into a global navigation device
  When traveling in different countries, use the Cradle with local navigation apps containing local maps.

No, the Cradle has been certified by Apple. The Cradle provides power and GPS data through the 30 pin connector on the iPod touch.

No, the Cradle does not require a WiFi or cellular connection. The Cradle determines GPS location itself, and the included NavAtlas app contains all of the map data.

Most likely. First, look to see if that navigation application is available for the iPod touch. Second, make sure that the application does not require a cellular connection in order to download map data or retrieve navigation instructions. The GPS cradle does not provide a cellular connection to the internet.

The GPS cradle is currently available from the following retailers:?Amazon.com - ships within the US ?Expansys - ships within the US and internationally. The expansys link will take you to a page where you will need to choose your local country.

You can now purchase the Cradle from Amazon.com and from Expansys.ca

You can now purchase the Cradle from Amazon.com and from Expansys.com  ?The expansys link will take you to a page where you will need to choose your local country.

The Cradle, by design, will provide GPS coordinates to any app that requests it. Not all apps, however, are available or designed for the iPod touch. Unlike the iPhone, the touch, which does not have a network connection, may limit the use of apps which rely on the network connection to supply data.?Here is a simple checklist you can follow to determine if an app is right for use with the Cradle:??

Step 1: Make sure that the app you are considering is available for download onto the iPod touch. The GPS Cradle is for the iPod touch only, and not for the iPhone. Some apps are only available for the iPhone, so if you cannot download an app onto an iPod touch, you will not be able to use it with the Cradle. This information is provided within the app description on iTunes. You can also check for compatibility by opening the App Store app on your touch and searching for the name of the application. If the app isn't found, then it isn't downloadable onto a touch -- even though you can see the app available on the iTunes store from your computer.??

Step 2: Read the entire app description carefully to determine whether the app requires a network connection. If it does, most of the time it means that you will only be able to fully enjoy the app when in a WiFi hotspot. It doesn’t necessarily mean you shouldn’t use the app, but it could be that some features which rely on the network connection will not be available when you are not in a WiFi hotspot. Many location-based apps, including the NavAtlas US & Canada (which comes with the Cradle), TomTom and Navigon MobileNavigator do not?require a network connection, and you can fully enjoy them on your iPod touch with the Cradle.

Yes. Switch the GPS cradle into "Battery" mode and then use the included mini-USB to USB cable to sync and charge your iPod touch just like you normally would.

The GPS cradle can be charged regardless of what position the switch is in/font>.

Although it looks like an iPhone will fit, only an iPod touch will slide into the cradle.

Forcing an iPhone into the cradle will definitely break the cradle, and certainly scratch the iPhone (at the very least) or (worst case) cause a micro Black Hole to form that will screw up the results of the Large Hadron Collider and make the folks at CERN very upset.

No. The windshield mount only provides power and a connection for audio. The GPS receiver is built into the piece that attaches to your iPod, so you can take the GPS cradle anywhere you go (except swimming).

The battery will allow you to use your iPod touch twice as long as you normally would.

About four hours.

We figured that running down the battery this way might leave you unexpectedly stuck in some canyon in the desert without directions, and that would be a bad thing.

Most likely, yes. The GPS Cradle works with all 1st, 2nd and 3rd generation models of the touch (8, 16, 32 and 64GB models) – basically that’s any model purchased before September, 2010. We are currently testing the GPS Cradle for compatibility with the 4th generation iPod touch and will update the web page as soon as we have our results.

Technically speaking, there is no gen 3 of iPod touch yet. If you own the 64GB device it is still considered gen 2. The Cradle works with any iPod touch, including 1st and 2nd generation 8GB, 16GB, 32GB and 64GB devices.

Yes, however the NavAtlas navigation application only contains maps for the 50 US States, Puerto Rico, and Canada.

Yes, the Cradle has a built-in microphone. It is the pin-size hole on the front right hand side corner. If you own a gen 2 iPod touch with microphone support, you should be able to use it for Skype. Unfortunately, gen 1 iPod touch does not support the microphone feature.

If you own an iPod touch with microphone support, and you have the Skype app installed, you can use the cradle as a speakerphone.
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Switch the GPS cradle into "Battery" mode. The cradle will not sync (and your computer will not recognize the iPod is attached) if the battery is in the "Off" or "GPS" positions.

Like any portable navigation device, a clear view of the sky is important for good GPS reception. GPS devices also take a little longer to determine location when they are off for a long time, are turned on in a new location which is far away from where it last was used, and if you are driving at highway speeds. If the NavAtlas application is having trouble finding your location, or frequently loses your location, try moving the windshield mount further away from the roof or the sides of the windshield. The frame of the car can obscure the GPS signal. However, please obey all local regulations affecting where (or if) a device can be mounted on the windshield.

Yes. Most transmitters have a 3.5mm analog input on them, so you could plug the transmitter into either the headphone output on the Cradle or into the audio output on the windshield mount.

The issue is that the iPod needs enough space to download the application into memory before installing it. This means there must be enough free memory on the iPod to hold both the downloaded application and enough memory to install it into. So you temporarily need a lot of free memory (about 5GB) to get through the installation process. Fortunately, the solution is simple - but it takes a little time. You'll need to temporarily remove enough music, photos, movies or apps to free up about 5GB worth of memory in your iPod. Next you will install the NavAtlas app, and then finally you can move your music/photos/movies/apps back onto your iPod. All of this is done using iTunes.??

Step 1: Attach you iPod to your computer via the USB cable and open iTunes. (It doesn't matter if your iPod is inserted in the Cradle or not. You can sync your iPod through the Cradle.)??

Step 2: When your iPod appears in the left side of iTunes under Devices, select it from the list. The right side of the screen will change to show information about your iPod, and tabs will appear across the top of the screen for Music, Applications, Movies, etc.??

Step 3: Pick a bunch of music, movies, photos or apps to temporarily remove from your iPod by deselecting them from within the respective tabs.??

Step 4: Click the Sync button (bottom right) to move the music/movies/pics/apps off of the iPod.??

Step 5: Look at the graph along the bottom of the screen to see how much free space is available on the iPod after syncing. If you don't have about 5GB free, repeat steps 3 and 4 until the graph shows enough free memory.??

Step 6: Staying within iTunes, select the iTunes Store and download the NavAtlas application. The fastest way to find NavAtlas in the store is to use the Search box in the upper right corner.??

Step 7: Once NavAtlas is downloaded, select your iPod again under Devices, and go to the Applications tab. Make sure that the NavAtlas app is selected.??

Step 8: Sync your iPod again to install NavAtlas.??

Step 9: Now that NavAtlas is installed, you can restore the music/movies/photos/apps that you removed. Select the Music, Movies, etc. tabs and reselect the files you removed in step 3.??

Step 10: Sync your iPod again to reinstall everything and you are done.

Try turning off WiFi on the iPod temporarily. This can greatly speed up the GPS signal acquisition time. Once the signal is acquired, and the iPod is showing your location, you can turn WiFi back on.

Don't worry: you don't have a broken GPS Cradle, and there is a very simple solution to the problem. You just need a special audio cable to use in the car. We'll send you one for free, and all you need to do is send an email to cs@dualav.com or call 866-382-5476 and ask for the ground-isolated audio cable for the GPS cradle . Why do you need this? Some models of car stereos need this kind of cable to work with powered audio accessories, like the GPS cradle. Not all car stereos need this cable - most don't - but if this is affecting you, let us know. We'll send you a cable. In the meantime, rest assured that your GPS cradle is fine, and no harm has been done to either the Cradle or your car stereo.
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